By Ana B. Ibarra
Kaiser Health News
When Margarita Ruiz takes her children to the doctor’s office, she has no choice but to trust that nurses and front desk staff are translating medical orders accurately. She doesn’t speak English, and her children’s pediatrician speaks very little Spanish.
Ruiz, of Rosemead, Calif., said she feels grateful that staff members at the office of her children’s current doctor are usually available to translate. In the past, in a different doctor’s office, her oldest son, 14, translated for her. “It wasn’t ideal, but I didn’t have much of a choice,” said the 33-year-old homemaker.
Health care experts say it is not advisable to use untrained interpreters, whether they are medical office staff members or your own family members. [Read more…] about Lost in translation: When parents and pediatricians don’t speak the same language