Your new Medicare card should have arrived in the mail by now. If you didn’t get it, here’s what to do:

• Remember that your new Medicare card will come in a plain white envelope from the Department of Health and Human Services.
• If the card didn’t arrive, call us at 1-800-MEDICARE. Our call center representatives can check the status and help you get your new card.

In the meantime, use your current Medicare card to get health care services.