Health News

Washington opens 11 centers to help you enroll in exchange insurance plans

Starred locations of the enrollment centers in Washington. 

From Washington Health Benefit Exchange 

Washington Health Benefit Exchange (Exchange) today announced locations for eleven full-service enrollment centers offering in-person assistance to customers signing up for health and dental coverage through Washington Healthplanfinder during the upcoming open enrollment period starting November 1.

“Since 2016, the number of storefronts we support has grown from two to eleven,” said Pam MacEwan, Exchange chief executive officer. “This is clearly an important option for our customers, especially individuals who face obstacles to obtaining coverage, that would not be possible without the knowledgeable and trusted, brokers and navigators that staff each location.”  

Along with ten sites returning from last year, one new in-person assistance location will be available in Everett. Last year, enrollment centers served over 5,000 customers from November 1 through December 15.  

“We are excited to have established a new enrollment center in Everett, where more families can access in-person help in their community,” said Michael Marchand, Exchange chief marketing officer.

“We are prepared to help customers whether they obtain coverage through Washington Healthplanfinder, the WAPlanfinder mobile app, over the phone, or in person.”

The Exchange has a robust network of customer support across Washington State to help customers enroll in coverage that meets their needs and budget, which includes over 1,800 registered brokers, and nearly 1,000 navigators, tribal assisters and certified application counselors.

The Exchange also supports a Customer Support Center based in Spokane Valley that employs more than 300 representatives during open enrollment period –including bi-lingual and multi-lingual services and provides a free telephonic interpreter service.  

With three weeks remaining until the start of open enrollment, all residents are now encouraged to schedule an appointment to meet with a navigator or broker in their area.

Connecting with in-person help is easiest through the WAPlanfinder mobile app that uses a customer’s current location to provide contact information for and detailed directions to the nearest navigators and brokers.

Additional over-the-phone assistance is available by calling the Washington Healthplanfinder Customer Support Center at 1-855-923-4633. Information about the eleven Exchange enrollment centers: CityEnrollment Center

Contact Information and Hours of operation

Rice Insurance
1400 Broadway Street, Bellingham, WA 98225
Monday – Friday 8:30 a.m. to 5 p.m.
Saturday and Sunday Closed

Health Insurance Solutions NW, LLC
7100 Evergreen Way Ste F, Everett, WA 98203
Monday – Friday 8 a.m. to 5 p.m.
Saturday and Sunday by appointment

The Advisor Benefits Group
5101 W. Clearwater Avenue, Ste. 100, Kennewick, WA 99336
Monday – Friday 8 a.m. to 5 p.m.
Saturday and Sunday by appointment

Federal Way
Public Health Seattle & King County
1640 S 318th Pl., Federal Way, WA 98003
Monday – Thursday 8:30 a.m. to 6 p.m.
Second and Fourth Fridays 8:30 a.m. to 5 p.m.
Saturday and Sunday 10 a.m. to 3 p.m.

GHB Insurance
556 Lilly Road SE, Olympia, WA 98501
Monday – Friday 8 a.m. to 5 p.m.
Saturday 5 p.m. to 7 p.m.
Sunday Closed

Financial Designs
2723 California Avenue SW, Seattle, WA 98116
Monday – Friday 8 a.m. to 6 p.m.
Saturday 8:30 a.m. to 2 p.m
Sunday by appointment

Better Health Together Enrollment Center
1209 W 1st Avenue, Spokane, WA 99201
Monday – Friday
8 a.m. to 6 p.m.
Saturday and Sunday by appointment

FND Insurance & Financial Services, LLC
2405 N. Pearl Street, Ste. 2, Tacoma, WA 98406
Monday – Sunday 9 a.m. to 6 p.m.
After hours by appointment

Applied Team Insurance
7720 NE Vancouver Mall Drive, Ste. 110, Vancouver, WA 98662
Monday and Wednesday 9 a.m. to 5 p.m.
Tuesday, Thursday, and Friday 9 a.m. to 5 p.m.
Saturday 10 a.m. to 2 p.m.
Sunday Closed

Suzie Health Insurance
1630 N. Wenatchee Avenue, Ste. 18, Wenatchee, WA 98801
Monday – Friday 7 a.m. to 9 a.m. and by appointment 9a.m. to 5 p.m.
Saturday – Sunday by appointment

Yakima Neighborhood Health Services
610 Yakima East Avenue, Yakima, WA 98901
Monday and Friday 8:30 a.m. to 6:30 p.m.
Tuesday, Wednesday, and Thursday 8:30 a.m. to 7 p.m.
Saturday 8:30 a.m. to 6 p.m.
Sunday Closed

Reminders: Enrollment is offered year-round to individuals and families through Washington Apple Health (Medicaid). Customers enrolled in Apple Health will receive a notice of 60 days before the month they enrolled in or renewed their coverage last year.