From Washington Health Benefit Exchange
Washington Health Benefit Exchange (Exchange) today announced locations for eleven full-service enrollment centers offering in-person assistance to customers signing up for health and dental coverage through Washington Healthplanfinder during the upcoming open enrollment period starting November 1.
“Since 2016, the number of storefronts we support has grown from two to eleven,” said Pam MacEwan, Exchange chief executive officer. “This is clearly an important option for our customers, especially individuals who face obstacles to obtaining coverage, that would not be possible without the knowledgeable and trusted, brokers and navigators that staff each location.”
Along with ten sites returning from last year, one new in-person assistance location will be available in Everett. Last year, enrollment centers served over 5,000 customers from November 1 through December 15.
“We are excited to have established a new enrollment center in Everett, where more families can access in-person help in their community,” said Michael Marchand, Exchange chief marketing officer.
“We are prepared to help customers whether they obtain coverage through Washington Healthplanfinder, the WAPlanfinder mobile app, over the phone, or in person.”
The Exchange has a robust network of customer support across Washington State to help customers enroll in coverage that meets their needs and budget, which includes over 1,800 registered brokers, and nearly 1,000 navigators, tribal assisters and certified application counselors.
The Exchange also supports a Customer Support Center based in Spokane Valley that employs more than 300 representatives during open enrollment period –including bi-lingual and multi-lingual services and provides a free telephonic interpreter service.
With three weeks remaining until the start of open enrollment, all residents are now encouraged to schedule an appointment to meet with a navigator or broker in their area.
Connecting with in-person help is easiest through the WAPlanfinder mobile app that uses a customer’s current location to provide contact information for and detailed directions to the nearest navigators and brokers.
Additional over-the-phone assistance is available by calling the Washington Healthplanfinder Customer Support Center at 1-855-923-4633. Information about the eleven Exchange enrollment centers: CityEnrollment Center
Contact Information and Hours of operation
Bellingham
Rice Insurance
1400 Broadway Street, Bellingham, WA 98225
1-360-734-1161
keith@riceinsurance.com
Monday – Friday 8:30 a.m. to 5 p.m.
Saturday and Sunday Closed
Everett
Health Insurance Solutions NW, LLC
7100 Evergreen Way Ste F, Everett, WA 98203
1-425-252-5105 neil@his-nw.com
Monday – Friday 8 a.m. to 5 p.m.
Saturday and Sunday by appointment
Kennewick
The Advisor Benefits Group
5101 W. Clearwater Avenue, Ste. 100, Kennewick, WA 99336
1-509-582-3074
kevin@advisorbenefits.com
Monday – Friday 8 a.m. to 5 p.m.
Saturday and Sunday by appointment
Federal Way
Public Health Seattle & King County
1640 S 318th Pl., Federal Way, WA 98003
1-800-756-5437
daphne.pie@kingcounty.gov
Monday – Thursday 8:30 a.m. to 6 p.m.
Second and Fourth Fridays 8:30 a.m. to 5 p.m.
Saturday and Sunday 10 a.m. to 3 p.m.
Olympia
GHB Insurance
556 Lilly Road SE, Olympia, WA 98501
1-360-943-4500
ron@ghbinsurance.com
Monday – Friday 8 a.m. to 5 p.m.
Saturday 5 p.m. to 7 p.m.
Sunday Closed
Seattle
Financial Designs
2723 California Avenue SW, Seattle, WA 98116
1-425-392-7390
carol_mcclure@att.net
Monday – Friday 8 a.m. to 6 p.m.
Saturday 8:30 a.m. to 2 p.m
Sunday by appointment
Spokane
Better Health Together Enrollment Center
1209 W 1st Avenue, Spokane, WA 99201
1-509-381-5573
alicyn@betterhealthtogether.org
Monday – Friday
8 a.m. to 6 p.m.
Saturday and Sunday by appointment
Tacoma
FND Insurance & Financial Services, LLC
2405 N. Pearl Street, Ste. 2, Tacoma, WA 98406
1-253-302-5579
teamfnd@fndinsurance.com
Monday – Sunday 9 a.m. to 6 p.m.
After hours by appointment
Vancouver
Applied Team Insurance
7720 NE Vancouver Mall Drive, Ste. 110, Vancouver, WA 98662
1-360-726-6092
marlena@appliedteamins.com
rachel@appliedteamins.com
Monday and Wednesday 9 a.m. to 5 p.m.
Tuesday, Thursday, and Friday 9 a.m. to 5 p.m.
Saturday 10 a.m. to 2 p.m.
Sunday Closed
Wenatchee
Suzie Health Insurance
1630 N. Wenatchee Avenue, Ste. 18, Wenatchee, WA 98801
1-509-293-9051
info@wahbroker.org
Monday – Friday 7 a.m. to 9 a.m. and by appointment 9a.m. to 5 p.m.
Saturday – Sunday by appointment
Yakima
Yakima Neighborhood Health Services
610 Yakima East Avenue, Yakima, WA 98901
1-509-853-2377
rhonda.hauff@ynhs.org
Sandra.velasquez@ynhs.org
Monday and Friday 8:30 a.m. to 6:30 p.m.
Tuesday, Wednesday, and Thursday 8:30 a.m. to 7 p.m.
Saturday 8:30 a.m. to 6 p.m.
Sunday Closed
Reminders: Enrollment is offered year-round to individuals and families through Washington Apple Health (Medicaid). Customers enrolled in Apple Health will receive a notice of 60 days before the month they enrolled in or renewed their coverage last year.
