From the Washington Health Care Authority
Rena Ortigoza had an important decision to make and she couldn’t put it off for long.
The Kirkland mom and her husband were expecting their third child, a boy. Her first child had been delivered surgically, by cesarean section. But two years later, when her second child was born, Ortigoza did not need a cesarean.
“Being that I had had a successful delivery both naturally and surgically it was hard for me to decide whether to have surgery again or whether to go naturally,” Ortigoza said. “I was looking up information on the internet, looking at blogs, and websites like WebMD, but I didn’t feel like I was getting answers. I thought they were so generalized.”
Ortigoza mentioned her dilemma to her supervisor at Group Health Cooperative in Seattle, where she is an administrative coordinator for clinical improvement. Ortigoza was put in touch with a team at Group Health that happened to be working on materials for moms in her situation.
“When the team offered me the draft of what they wanted to publish it was so helpful and really put me at ease with my own decision,” Ortigoza said.
Washington is taking steps to help health care consumers gain access to reliable sources of information so they can talk with their providers before making decisions about their care.
Today the Washington State Health Care Authority (HCA) announced certification of four patient decision aids (PDAs), making Washington the first in the nation to formally review, certify and advocate the use of high-quality decision aids. [Read more…]